 |
Guest Information Guide |
|
Insurance Affiliates |
|
Special Guest Amenities and Services |
|
Frequently Asked Questions |
|
Download Forms |
|
Testimonials |
|
Quick Tips |
Download Guest Information Guide
Housekeeping provides full support for our In-house Guests. Cleaning of the room is done daily starting 7:30 am-9:00 P.M as well as upon Guest request. Upon admission we provide bathroom amenities to all Guests such as: shaving kit, dental, shower gel, shampoo, lotion, nail file, loofa, soap, shoe polish and slippers.
Our pantries are located in any each Ward area. Food and beverage service to our Guests are done by professional Food Attendants working 24hours daily. Laundry services are provided daily.
We also offer a full service dining room open 24 hours a day located on the ground floor and a 24 hour in room dining service. Included in each guest room is a mini bar stocked with a variety of beverages, a safe deposit box, Koran, Koran Stand, prayer mat, delivery of daily newspapers, and in room coffee and tea service. There is also a mosque on the hospital grounds within walking distance. Meal Times:
Meals are served at following times:
Is done 4-5 times a day:
You will normally receive a notification of admission either by phone or by writing stating the date and time at which you should report to the hospital. Every effort is made to give you adequate notice of admission but sometimes this can be unavoidably short.
What to bring:
Please report to the Admission office at the time specified to avoid any delays.
You'll be looked after by a team of doctors led by a consultant. You'll have daily visits from at least one member of the team both in morning and afternoon. These visits aren't just for them to tell you things – this is an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If you do not understand what they've said please do not be afraid to ask them to explain. Nurse Call system:
Usually, there are two/three shifts during the day and night in all In–House wards. Each shift receives "hand- over information" and the Nurses are updated on each guest with regards to specific care and needs required. Nurses will do rounds at regular intervals to provide nursing care and follows instructions as per your Doctor's orders. If you require any assistance from your bedside nurse, kindly press the call bell located next to your bed. You can also dial the Nurses' station directly from your suite for your convenience. Safety and fire exit:
If you discover a fire:
We value your feedback. The Guest Relations Coordinators are there to deal with any of your concerns and you can fill in your comments in the feedback forms. Visitation Policy:
Al-Ahli Hospital believes that family members and friends could help speed up our Guests' recovery and recuperation. Hence, we encourage visits from the family and friends of our distinguished In-House Guests.
However, to ensure total healing and comfortable stay, we kindly request visitors to abide by the following visitation policies:
In order to protect the personal welfare and safeguard the dignity of the Guest Al-Ahli Hospital, the medical staff has adopted the following statement of Guest Rights and this list shall include but not be limited to the Guest Right to:
The care of a Guest receives depends partially on the Guest himself. Therefore, in addition to these rights, a Guest has certain responsibilities as well. These responsibilities should be presented to the Guest in the spirit of mutual trust and respect:
Is responsible for exceptional Guest service and satisfaction through the entire hospital. Services provided by Guest Service department are: full assistance with any Guest enquiries, arrangement of medical appointments, follows up with Guests, maintenance of proficient relationship by handling any questions and concerns in professional manners.
The professional team of Guest Services consists of Guest Service Manager, Supervisors, and team leaders, Bell Service, Valet Parking, Receptionist and In-House Guest Relation Coordinators. Bell Service is located on the ground floor next to the main entrance and provides full support to our Guests upon admission and discharge regarding carriage of luggage and personal belongings.
Our Guest
Guests are everyone who comes through the doors of Al- Ahli Hospital, family and friends of our Guest and our fellow co-workers. At Al-Ahli Hospital, we are committed to our Guests to enable the delivery of personalized and consistent service experiences.
Our Team
All of us wear an identification badge that indicates that we are the team of Al- Ahli Hospital. You should feel free to know the names of any of your caregivers.
Medical Team
Our team comprises of highly qualified Consultants, Specialists, Physicians, Nurses and Lab technicians who will give you individual care. We work closely with our Guests and their family.
Our Nursing Team
Welcome to the dynamic, guest-centered world of Al-Ahli Nursing. Our multicultural team brings a wealth of knowledge, skills and experience to our ever expanding department. Our focus is on providing excellent care, education, health promotion and prevention to our guests and family members.
Operation's Team
Operations department performs wide range of tasks, which vary considerably in application and scope. The Operations Department is responsible for the following Departments:
Support Services, Engineering, Bio Medical Engineering and Catering.
Support Services
Include services as: Housekeeping; Pantry (Food Service); Laundry; Security; Gardens; Porters, Security Guards & Childcare center.Housekeeping provides full support for our In-house Guests. Cleaning of the room is done daily starting 7:30 am-9:00 P.M as well as upon Guest request. Upon admission we provide bathroom amenities to all Guests such as: shaving kit, dental, shower gel, shampoo, lotion, nail file, loofa, soap, shoe polish and slippers.
Our pantries are located in any each Ward area. Food and beverage service to our Guests are done by professional Food Attendants working 24hours daily. Laundry services are provided daily.
We also offer a full service dining room open 24 hours a day located on the ground floor and a 24 hour in room dining service. Included in each guest room is a mini bar stocked with a variety of beverages, a safe deposit box, Koran, Koran Stand, prayer mat, delivery of daily newspapers, and in room coffee and tea service. There is also a mosque on the hospital grounds within walking distance. Meal Times:
Meals are served at following times:
- Breakfast- 6:30 A.M onwards
- Lunch- 11:30 A.M onwards
- Dinner- 5:30 P.M onwards
Is done 4-5 times a day:
- 7:30 A.M
- 3:30 P.M
- 7 - 9 P.M
Car parking
You can park your car in the front parking area of the hospital or in the basement parking of B Block. We have Valet parking for our Guest and bell/porter services for transporting their luggage from main entrance to room.
Cafeteria
Whether you need a full meal or a light snack, our cafeteria offers you a moment's respite for you and your family. Our cafeteria is located on the ground floor of the hospital.
Your stay in the hospital
It is our aim to make your stay as short and as comfortable as possible. All admissions to the hospital, (elective or direct) are coordinated through the Admission Department.
Admitting Guest
It is our aim to make your stay as short and as comfortable as possible. All admissions to the hospital, (elective or direct) are coordinated through the Admission Department.
Notification:
You will normally receive a notification of admission either by phone or by writing stating the date and time at which you should report to the hospital. Every effort is made to give you adequate notice of admission but sometimes this can be unavoidably short.
What to bring:
- Bring your ID card
- Insurance Card
- Any medications if you are taking
Please report to the Admission office at the time specified to avoid any delays.
- All guests schedule to have surgery shall sign the package information form along with consent form before they are admitted.
- If the form is not signed prior to admission day then it will be done at the time of actual admission day in presence of guest. The same applies for insurance declaration.
A Day with us
Doctors Round:
You'll be looked after by a team of doctors led by a consultant. You'll have daily visits from at least one member of the team both in morning and afternoon. These visits aren't just for them to tell you things – this is an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If you do not understand what they've said please do not be afraid to ask them to explain. Nurse Call system:
Usually, there are two/three shifts during the day and night in all In–House wards. Each shift receives "hand- over information" and the Nurses are updated on each guest with regards to specific care and needs required. Nurses will do rounds at regular intervals to provide nursing care and follows instructions as per your Doctor's orders. If you require any assistance from your bedside nurse, kindly press the call bell located next to your bed. You can also dial the Nurses' station directly from your suite for your convenience. Safety and fire exit:
If you discover a fire:
- Call for assistance and operate the nearest fire alarm.
- Move away from the danger area and wait for further instructions from the ward staff. On hearing the fire alarm.
- If it is safe to do so, stay in your ward area and wait for instructions from the ward staff.
- If you need to move away from danger, follow the fire exit signs, but stay on the ward until you are instructed to move.
We value your feedback. The Guest Relations Coordinators are there to deal with any of your concerns and you can fill in your comments in the feedback forms. Visitation Policy:
Al-Ahli Hospital believes that family members and friends could help speed up our Guests' recovery and recuperation. Hence, we encourage visits from the family and friends of our distinguished In-House Guests.
However, to ensure total healing and comfortable stay, we kindly request visitors to abide by the following visitation policies:
- To ensure safety and as an infection control measure, no children (from 0 – 12 years of age) shall be allowed to stay in the wards from 8:00 pm to 7:00 am.
- All visits from 12:00mn to 7:00am shall be restricted to emergency cases only. All visitors during this period shall be requested to sign in and obtain a visitor's pass from the security guard at the Hospital's Main Entrance upon presentation of a written permission from the Head Nurse, Nursing Supervisor, attending Physician or Night Duty Officer. Accordingly, visitors are requested to sign-out before leaving the Hospital premises.
- All inevitable special requests to visit our In-House Guests outside the specified visiting policies above shall be directed to the Head Nurse, Nursing House Supervisor, attending Physician or Night Duty Officer.
In order to protect the personal welfare and safeguard the dignity of the Guest Al-Ahli Hospital, the medical staff has adopted the following statement of Guest Rights and this list shall include but not be limited to the Guest Right to:
- Become informed of his or her rights as a Guest in advance of, or when discontinuing, the provision of care. The Guest may appoint a representative to receive this information should he or she so desire.
- Exercise these rights without regard to sex or cultural, economic, educational or religious background or the source of payment for care.
- Considerate and respectful care, provided in a safe environment, free from all forms of abuse, neglect, harassment and/or exploitation.
- Access protective and advocacy services or have these services accessed on the Guest's behalf.
- Remain free from seclusion or restraints of any form that are not medically necessary or are used as a means of coercion, discipline, convenience or retaliation by staff.
- Knowledge of the name of the physician who has primary responsibility for coordinating his/her care and the names and professional relationships of other physicians and healthcare providers who will see him/her.
- Receive information from his/her physician about his/her illness, course of treatment, outcomes of care (including unanticipated outcomes), and his/her prospects for recovery in terms that he/she can understand.
- Receive as much information about any proposed treatment or procedure as he/she may need in order to give informed consent or to refuse the course of treatment. Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved in the treatment, alternate course of treatment or non-treatment and the risks involved in each and to know the name of the person who will carry out the procedure or treatment.
- Participate in the development and implementation of his or her plan of care and actively participate in decisions regarding his/her medical care. To the extent permitted by law, this includes the right to request and/or refuse treatment.
- Have a family member or representative of his or her choice notified promptly of his or her admission to the hospital.
- Have his or her personal physician notified promptly of his or her admission to the hospital.
- Full consideration of privacy concerning his/her medical care program. Case discussion, consultation, examination and treatment are confidential and should be conducted discretely. The Guest has the right to be advised as to the reason for the presence of any individual involved in his or her healthcare.
- Confidential treatment of all communications and records pertaining to his/her care and his/her stay in the hospital. His/her written permission will be obtained before his/her medical records can be made available to anyone not directly concerned with his/her care except in cases of court orders.
- Receive information in a manner that he/she understands. Communications with the Guest will be effective and provided in a manner that facilitates understanding by the Guest. Written information provided will be appropriate to the age, understanding and, as appropriate, the language of the Guest. As appropriate, communications specific to the vision, speech, hearing cognitive and language-impaired Guest will be appropriate to the impairment.
- Access information contained in his or her medical record within a reasonable time frame (usually within 48 hours of request).
- Leave the hospital even against the advice of his/her physician provided that he/she has signed as acknowledgment of their awareness of the risks in the medical record.
- Reasonable continuity of care.
- Be informed by his/her physician or a delegate of his/her physician of the continuing healthcare requirements following his/her discharge from the hospital.
- Examine and receive an explanation of his/her bill regardless of source of payment.
The care of a Guest receives depends partially on the Guest himself. Therefore, in addition to these rights, a Guest has certain responsibilities as well. These responsibilities should be presented to the Guest in the spirit of mutual trust and respect:
- The Guest has the responsibility to provide accurate and complete information concerning his/her present complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health.
- The Guest is responsible for reporting perceived risks in their care and unexpected changes in their condition to their responsible practitioner.
- The Guest and family are responsible for asking questions when they do not understand what they have been told about the Guest's care or what they are expected to do.
- The Guest is responsible for following the treatment plan established by his/her physician, including the instructions of nurses and other health professionals as they carry out the physician's orders.
- The Guest is responsible for keeping appointments and for notifying the hospital or physician when he/she is unable to do so.
- The Guest is responsible for his/her actions should he/she refuses treatment or not follows his/her physician's orders.
- The Guest is responsible for assuring that the financial obligations of his/her hospital care are fulfilled as promptly as possible.
- The Guest is responsible for being considerate of the rights of other Guests and hospital personnel.
- The Guest is responsible for being respectful of his/her personal property and that of other persons in the hospital.
- The Guest is responsible for the safety of his/her personal belongings and shall not hold any of the staff or employees responsible in case of lost items.
- The Guest is responsible for adhering to the Hospital's rules and regulations.
Guest Services Department
Is responsible for exceptional Guest service and satisfaction through the entire hospital. Services provided by Guest Service department are: full assistance with any Guest enquiries, arrangement of medical appointments, follows up with Guests, maintenance of proficient relationship by handling any questions and concerns in professional manners.
The professional team of Guest Services consists of Guest Service Manager, Supervisors, and team leaders, Bell Service, Valet Parking, Receptionist and In-House Guest Relation Coordinators. Bell Service is located on the ground floor next to the main entrance and provides full support to our Guests upon admission and discharge regarding carriage of luggage and personal belongings.
Appointment guidelines
- It is advisable to make an appointment before visiting any clinic. You can call us from the following Telephone numbers: +974 44898888, +974 44898000, +974 44898434, +974 44898444.
- We suggest that you call us 1 to 2 hours before reaching the Hospital just to advise us that you are on your way.
- We suggest that you reach the Hospital 15 minutes before the appointment to complete all necessary paper work especially insurance documents.
- If you wish to cancel or reschedule the appointment, please notify the receptionist at least 24 hrs before.
- If you are more than 20 minutes late for an appointment, you will be considered as a Walk-in-Guest. This means that either you may have to wait until the doctor fits you in between appointments, or you can reschedule your appointment for another day.
- If you are a Walk-in-Guest, you might have to wait until the doctor fits you in between Guest with appointments.
- If you are a Walk-in-Guest you might not be able to consult the physician of your choice because he/she may be totally booked.
- In case of an Emergency when the doctor has to leave the clinic, there can be some delay even for scheduled appointments.
- We kindly seek your understanding and consideration that our staff will prioritize Guests on the basis of their medical condition. If your medical condition is considered urgent you may be seen immediately or referred to the Emergency Department for urgent care.
Al-Ahli Hospital accepts insurance from the following Insurance companies & Third party administrators (TPA):
Insurance companies:
- Aetna Global Benefits
- Allianz Worldwide Care Ltd.
- AXA Insurance (Gulf) B.S.C.
- Alico Gulf
- Daman National Health Insurance Company
- International Claims Services – TieCare
- InterGlobal Limited
- Oman Insurance Company (P.S.C.)
- Qatar General Insurance & Reinsurance Company (QGIR)
- Saudi Arabian Insurance Co. (SAICO) & SAICO-CIGNA
Third party administrators (TPA):
- GlobeMed Qatar
- NAS Administration Services
- NEXTCARE- Arab Gulf Health Services
- MedNet Bahrain & UAE
Welcome Amenities:
- 3 Bottled Water
- 3 Juices (Apple, Orange and Mango)
Available Amenities:
- Coffee and Tea (Upon Request)
- Prayer Mats (Upon Request)
- Safety Deposit Box
- Food and Reheat Clearance (If You Want to Reheat Your Food Kindly Inform the Waitresses)
- DVD
- Magazines (Arabic and English)
- Newspapers (Arabic and English)
- Pantry Station 8590
- Nurse Station 8321
"we answer your questions..."
What are the facilities available in Al-Ahli Hospital?
Our facilities include 250 guest rooms, including Royal Suites and VIP Rooms, 16 rooms for day surgery, eight beds in the Neonatal Intensive Care Unit (NICU), five beds in the Intensive Care Unit (ICU) and five beds in Coronary Care Unit (CCU).
What hour is Al-Ahli Hospital routinely opens?
Saturday to Thursday: 8:00 am - 9:00pm
How can I get an appointment?
You may call the Clinic reception directly on their numbers from Sunday through Thursday 8 am to 9 pm. At other times, you may book an appointment through the main reception by calling 4489 8000 - 4489 8888.
What do I need to do on the day of the appointment?
It is advised that you come to the clinic at least 15 minutes prior to the appointment time in order to complete the registration formalities and to process insurance papers if you have any. You should have your local residence ID card, insurance card and the letter of reference if you have one. Please bring along with you copies of any previous medical record/report you may have or copies of investigations you have previously undergone.
What if I come without a prior appointment?
It is preferable if you can schedule an appointment in advance. However, if urgently required, you may be seen without an appointment and we will do our best for one of our doctors to see you the same day. But please be aware that depending on your condition, you may be seen after a variable delay depending on the schedule of the guests with prior appointments on that day.
How much notice should I provide if I need to cancel my appointment?
We require at least 24 hours notice as this will allow us the opportunity to offer your appointment to another Guest.
What if I am late for my appointment?
Please arrive at the registration 15 minutes prior to your schedule appointment time. If you are 20 minutes or more late for your appointment, you may be asked to reschedule.
What do I do if I need urgent medical attention?
Please come immediately to the Emergency department which is open 24 hours a day. Mention your complaint on arrival and you will be immediately attended to. There is a 24 hour in-house Specialist who will attend to you if required.
Is it possible to obtain copies of the testes or a medical report?
Yes, simply ask the receptionist and she will be most happy to assist you to obtain the request. It typically takes 1-2 working days to process your request and about 3 days for the doctors to prepare a medical report.
What about treatment?
Be assured that you will be given the best care and delivered the latest, up-to-date treatment. The nature of your condition will be explained to you and the various treatment options will be discussed with you. After treating the problem, you will be given advice about prevention and the beneficial effects of various measures in the prevention of diseases.
Guest Registration Form
Andrology And IVF
Dear Dr. Moaz,
Thank you to you and your team for making our little daughter a reality.
Mona.
Andrology Department- Ah Ahli Hospital
(Dr Moaz Mohammed)
We are Malaysian couple, childless for six years. We visited Dr. Moaz, of Andrology Department for the first time after being referred from Gynecology Department for further advice and procedures. We have been seeing the doctor for treatment for past 2 years. During these 2 years I took a break to try naturally as advised by Dr. Moaz. I had my IUI treatment twice and it was success on the 2nd time. I am now 7 months pregnant. Thanks to Dr. Moaz and his team.
Service and treatment by Dr. Moaz and nurses
We were greeted by the nurse with warm welcome, cheer and happy faces. The hospitality showed by the nurses and the front desk staff made us to fill very at home.
In our first visit with Dr. Moaz ,he gave me and my husband the impression that we came to the right doctor for treatment. We felt confidence in Dr Moaz's knowledge and his skill as specialties in IUI and associated treatment. The nurses were very supportive and helped us through what was a very difficult time which we will never forget their kindness. Dr. Moaz is a very competent doctor especially in giving advice and identifying the medical problem which are being faced by patients who visited him. He is very comforting and made us feel positive towards hope of being able to have a child. He is ever willing to advise his patients even when he is off-duty. He easily contactable and personally knows his patients condition and help they needed.
Dear Dr Moaz,
How are you, hope things are well and good for you.
I am writing this mail from Malaysia. I would like to inform you that I have delivered to a healthy baby boy on 30th November 2010. Baby came out 2 weeks earlier than the scheduled date. I had to go for any emergency C-section because I was bleeding . My son was delieverd on 30th November at 4.45am. As far as my gynea is concern baby is healty and he weigh about 3 kg. The pediatric had done all the test for the baby, he is fine.
Me, my husband and my son will be back to Doha mid January 2011. We would come and meet you as we need to follow-up with a peadtricition for my son in future. Hope you can recommend good child doctor for my son for his follow-ups and injections.
Doctor, I would appreciate if you could convey this good news to Dr. Sujatha.
In this moment we would like to thank you and your entire team to assit me and my husband medically to make us as parents. It was an enjoyeable moment for both of us when our son was born.
Thats all for now and bye.
Take care.
Froma,
T and M
Thank you to you and your team for making our little daughter a reality.
Mona.
Andrology Department- Ah Ahli Hospital
(Dr Moaz Mohammed)
We are Malaysian couple, childless for six years. We visited Dr. Moaz, of Andrology Department for the first time after being referred from Gynecology Department for further advice and procedures. We have been seeing the doctor for treatment for past 2 years. During these 2 years I took a break to try naturally as advised by Dr. Moaz. I had my IUI treatment twice and it was success on the 2nd time. I am now 7 months pregnant. Thanks to Dr. Moaz and his team.
Service and treatment by Dr. Moaz and nurses
We were greeted by the nurse with warm welcome, cheer and happy faces. The hospitality showed by the nurses and the front desk staff made us to fill very at home.
In our first visit with Dr. Moaz ,he gave me and my husband the impression that we came to the right doctor for treatment. We felt confidence in Dr Moaz's knowledge and his skill as specialties in IUI and associated treatment. The nurses were very supportive and helped us through what was a very difficult time which we will never forget their kindness. Dr. Moaz is a very competent doctor especially in giving advice and identifying the medical problem which are being faced by patients who visited him. He is very comforting and made us feel positive towards hope of being able to have a child. He is ever willing to advise his patients even when he is off-duty. He easily contactable and personally knows his patients condition and help they needed.
Dear Dr Moaz,
How are you, hope things are well and good for you.
I am writing this mail from Malaysia. I would like to inform you that I have delivered to a healthy baby boy on 30th November 2010. Baby came out 2 weeks earlier than the scheduled date. I had to go for any emergency C-section because I was bleeding . My son was delieverd on 30th November at 4.45am. As far as my gynea is concern baby is healty and he weigh about 3 kg. The pediatric had done all the test for the baby, he is fine.
Me, my husband and my son will be back to Doha mid January 2011. We would come and meet you as we need to follow-up with a peadtricition for my son in future. Hope you can recommend good child doctor for my son for his follow-ups and injections.
Doctor, I would appreciate if you could convey this good news to Dr. Sujatha.
In this moment we would like to thank you and your entire team to assit me and my husband medically to make us as parents. It was an enjoyeable moment for both of us when our son was born.
Thats all for now and bye.
Take care.
Froma,
T and M
Obstetrics And Gynecology
Dear Dr. Zeenat Rizvi,
I don't have the words to thank you and your team, for taking good care of me and my mother. As you can see, I am very healthy girl and my mom, she is excellent. She told me, how nice and sweet you were with both of us while I was in her tummy.
Thank you again,
Milagros Maria de Jong.
Parents: Maria Dolores de Jong and Alexandro de Jong
Dear. Dr. Zeenat Rizvi
Once again thank you very much to you and your team. As you can see I am very healthy girl as my sister. You assisted my mom with both of us with only one year difference. Mom told me how nice and sweet you are. I wish you all the best.
Thank you again,
Victoria Maria de Jong
Parents: Maria Dolores de Jong and Alexandro de Jong
Sister: Milagros de Jong.
Dear Dr. Rizvi,
Thank you so much for your total professionalism and support during my delivery. We were very impressed with all the care we received at Al-Ahli Hospital and would like to thank you from the bottom of our hearts.
Once again, thank you so very much!
All our love,
Sarah, David and Milana Challenger
Dear Dr. Rizvi and staffs,
Thank you so much for professional guidance and kind personal assistance during the pregnancy and birth of our first child. You and your staff made us feel well informed and very at ease during this very important stage in our lives.
Warmest Regards,
Bruce and Thomas Richard Beames
Dear Dr. Rizvi:
Our most sincere thanks to you and your wonderful team.
Due to the fast response and expertise, we are blessed with our beautiful baby Oisin.
Thank you again for everything.
Patricia Arabella and Oisin
Dear Dr. Zeenat,
THANK YOU
Not only for the special thing you did….
….but for being the special kind person to think of doing it.
If I say a word thanks, it would suffice what I want to express for all your support.
THANKS.
Dana Ahmed
To: Dr. Zeenat Rizvi,
"Thank you" is a simple phrase, but still it's meant to show that we appreciate your kindness more than you could know.
From: Maryam Al Kuwari
Dear Dr. Rizvi,
Thank you so much for all the great care we received during my pregnancy and delivery. My family and I really appreciate everything you did for me and our new son. We could not have asked for more professional and caring people. Thank you again and who knows we may have another baby while here in Doha.
Siucerely.
Paige Burger.
To Dr. Rizvi and her team,
Thank you so much for looking after us over the past nine months. The care we have received has been exceptional.
With warmest regards,
Ally, Andy and our beautiful baby daughter Evie Mandndoe
Dear Dr. Zeenat.
Thank you for all the thoughtful ways you give from the heart. Thank you so much for support and help during my biggest moment in the world.
May and Khaled and Sarah
Dear Dr. Rizvi,
We just can't thank you enough for all you've done. You were there as a helping hand just when we needed it most. Ready to pitch in and do whatever you could. You gave us something very special-YOUR TIME and we'll always remember you for it.
"You made our dream come true, can never thank you enough"
Ashiave, Tania, baby Ayaan
Dear Dr. Rizvi,
Thank you for bringing my baby Jassim into this world!
Best Regards:
Sarah Al Thani
Dearest Dr. Rizvi,
A belated thank you for everything you did for our birth. My beautiful 9-week Amadeo Salem is also grateful. I always felt right at home and safe in your hands-a million thanks.
Peace and Thanks,
Alexis Wiggins
Dear Dr. Rizvi,
Thank you for your valuable care over the last 2 years. You have been instrumental in bringing our two precious daughters, Faye and Lara, into this world.
Kind Regards,
Martine and Craig Patterson
Dear Dr. Rizvi,
All I could say is "thank you" very much for all your help and support throughout my pregnancy and delivery.
Your hard work is highly appreciated.
Best Wishes,
Shaikha Al Romaihi
Dear Dr. Rizvi,
Thank you so much for all that you did for us in delivering our son. We really appreciated it. Our son will always know how special you are.
Julia, Wolly and Michael Johnson- Barabash
Dear Dr. Rizvi,
Thank you so much for taking care of us during my pregnancy and for being there at the birth of baby Vasso. I was so afraid and having you there helped so much. I could not do it without you. The work you do is amazing and I will never forget all you have done for us.
Thank you for caring.
Love,
Melissa, Johan and Vasso
I don't have the words to thank you and your team, for taking good care of me and my mother. As you can see, I am very healthy girl and my mom, she is excellent. She told me, how nice and sweet you were with both of us while I was in her tummy.
Thank you again,
Milagros Maria de Jong.
Parents: Maria Dolores de Jong and Alexandro de Jong
Dear. Dr. Zeenat Rizvi
Once again thank you very much to you and your team. As you can see I am very healthy girl as my sister. You assisted my mom with both of us with only one year difference. Mom told me how nice and sweet you are. I wish you all the best.
Thank you again,
Victoria Maria de Jong
Parents: Maria Dolores de Jong and Alexandro de Jong
Sister: Milagros de Jong.
Dear Dr. Rizvi,
Thank you so much for your total professionalism and support during my delivery. We were very impressed with all the care we received at Al-Ahli Hospital and would like to thank you from the bottom of our hearts.
Once again, thank you so very much!
All our love,
Sarah, David and Milana Challenger
Dear Dr. Rizvi and staffs,
Thank you so much for professional guidance and kind personal assistance during the pregnancy and birth of our first child. You and your staff made us feel well informed and very at ease during this very important stage in our lives.
Warmest Regards,
Bruce and Thomas Richard Beames
Dear Dr. Rizvi:
Our most sincere thanks to you and your wonderful team.
Due to the fast response and expertise, we are blessed with our beautiful baby Oisin.
Thank you again for everything.
Patricia Arabella and Oisin
Dear Dr. Zeenat,
THANK YOU
Not only for the special thing you did….
….but for being the special kind person to think of doing it.
If I say a word thanks, it would suffice what I want to express for all your support.
THANKS.
Dana Ahmed
To: Dr. Zeenat Rizvi,
"Thank you" is a simple phrase, but still it's meant to show that we appreciate your kindness more than you could know.
From: Maryam Al Kuwari
Dear Dr. Rizvi,
Thank you so much for all the great care we received during my pregnancy and delivery. My family and I really appreciate everything you did for me and our new son. We could not have asked for more professional and caring people. Thank you again and who knows we may have another baby while here in Doha.
Siucerely.
Paige Burger.
To Dr. Rizvi and her team,
Thank you so much for looking after us over the past nine months. The care we have received has been exceptional.
With warmest regards,
Ally, Andy and our beautiful baby daughter Evie Mandndoe
Dear Dr. Zeenat.
Thank you for all the thoughtful ways you give from the heart. Thank you so much for support and help during my biggest moment in the world.
May and Khaled and Sarah
Dear Dr. Rizvi,
We just can't thank you enough for all you've done. You were there as a helping hand just when we needed it most. Ready to pitch in and do whatever you could. You gave us something very special-YOUR TIME and we'll always remember you for it.
"You made our dream come true, can never thank you enough"
Ashiave, Tania, baby Ayaan
Dear Dr. Rizvi,
Thank you for bringing my baby Jassim into this world!
Best Regards:
Sarah Al Thani
Dearest Dr. Rizvi,
A belated thank you for everything you did for our birth. My beautiful 9-week Amadeo Salem is also grateful. I always felt right at home and safe in your hands-a million thanks.
Peace and Thanks,
Alexis Wiggins
Dear Dr. Rizvi,
Thank you for your valuable care over the last 2 years. You have been instrumental in bringing our two precious daughters, Faye and Lara, into this world.
Kind Regards,
Martine and Craig Patterson
Dear Dr. Rizvi,
All I could say is "thank you" very much for all your help and support throughout my pregnancy and delivery.
Your hard work is highly appreciated.
Best Wishes,
Shaikha Al Romaihi
Dear Dr. Rizvi,
Thank you so much for all that you did for us in delivering our son. We really appreciated it. Our son will always know how special you are.
Julia, Wolly and Michael Johnson- Barabash
Dear Dr. Rizvi,
Thank you so much for taking care of us during my pregnancy and for being there at the birth of baby Vasso. I was so afraid and having you there helped so much. I could not do it without you. The work you do is amazing and I will never forget all you have done for us.
Thank you for caring.
Love,
Melissa, Johan and Vasso
Urology
August 29, 2010-09-19
Mr. Abdulwahed Al-Mawlawi Managing Director Al-Ahli hospital
Dear Sir,
We are writing this letter to express our gratitude to the hospital staff for the care that has been accorded to us during the past fifteen (15) months. The professionalism displayed by the medical staff of Al-Ahli Hospital includes every clinic that we have visited:
Dr. El-Musbahi deserves extra accolades for his care and attention to Randy's incontinence issues and the ultimate recommendation to insert an artificial urinary sphincter. The device was activated a few weeks ago, and the first time in over two years he is now fully continent. Thanks be to God, for leading us to him.
We will be departing Qatar in a few days, but we hope to return for another assignment. This is truly an amazing country with many outstanding persons who make it such a wonderful place to live and work.
Sincerely,
Dwight R. and Mary G.
cc: Dr. Abdussalama El-Musbahi
Subject: Dr. Abdussalam El-Musbahi
August 12, 2008
Dear Sir,
On Monday, the 12th of August, I met this guest name Rami. He is a guest at the urology clinic being treated by Dr. Abdussalam El-Musbahi. The guest stopped me when I was doing my walk around at the third floor just to tell me how nice, professional, skilled and moderate Dr. Musbahi is (I don't even know how did the guest get to know that I am the right one to approach, he probably asked the receptionist to whom should he speak if he wanted to appreciate the services of somebody here). The guest had almost 20 minutes conversation with me telling me that he really liked Dr. Musbahi's services and the way he was curing him that he went back home looking for the right doctor for his situation and at Hamad Medical Corporation also, but he couldn't find a professional and skilled and experienced doctor like Dr. Musbahi. The guest said that he is very happy now and the he is currently living his finest days after he got rid of his medical problem, (thanks to Dr. Musbahi as the guest said). The guest also added that the doctor not only cured him but also he liked the way the doctor was treating the guest (as one of his son's) as the guest said. At the end, the guest asked me to forward this appreciation to your respective side.
Best regards,
Ibrahim Arab
Resident Guest Administrator
Vera Shaw
P.O. Box 2804
Doha
Qatar
The Managing Director
16th November 2009
Al-Ahli Hospital
P.O. Box 6401
Doha, Qatar
REF: AAE2379
Dear Sir,
I recently had an operation (TVT) and short stay at Al-Ahli Hospital and my husband and we would both like to extend our appreciation to Dr. Musbahi, urology department, and all the staff concerned for the wonderful treatment and attention provided to me before, during and after the surgery.
Having lived in Doha since 1979, you can be sure that the standard the hospital has set will be a difficult for the competition to challenge it. It was brilliant.
It would be appreciated if you could relay our profound appreciation to all the staff concerned, from the urology reception, service staff, theatre staff and those on the ward and take note of the fact that all those with whom we have contact should be commended. Particular emphasis is afforded to Dr. Musbahi who was the leading figure, the devoted professional, about who we cannot praise enough.
Sincerely yours,
VERA S.
cc: Urology Reception
Mr. Abdulwahed Al-Mawlawi Managing Director Al-Ahli hospital
Dear Sir,
We are writing this letter to express our gratitude to the hospital staff for the care that has been accorded to us during the past fifteen (15) months. The professionalism displayed by the medical staff of Al-Ahli Hospital includes every clinic that we have visited:
- Surgery
- Dental
- Dermatology
- Eye
- Urology
- Gastroenterology
- OB-GYN
- Radiology
- Cardiology
- Orthopedics
Dr. El-Musbahi deserves extra accolades for his care and attention to Randy's incontinence issues and the ultimate recommendation to insert an artificial urinary sphincter. The device was activated a few weeks ago, and the first time in over two years he is now fully continent. Thanks be to God, for leading us to him.
We will be departing Qatar in a few days, but we hope to return for another assignment. This is truly an amazing country with many outstanding persons who make it such a wonderful place to live and work.
Sincerely,
Dwight R. and Mary G.
cc: Dr. Abdussalama El-Musbahi
Subject: Dr. Abdussalam El-Musbahi
August 12, 2008
Dear Sir,
On Monday, the 12th of August, I met this guest name Rami. He is a guest at the urology clinic being treated by Dr. Abdussalam El-Musbahi. The guest stopped me when I was doing my walk around at the third floor just to tell me how nice, professional, skilled and moderate Dr. Musbahi is (I don't even know how did the guest get to know that I am the right one to approach, he probably asked the receptionist to whom should he speak if he wanted to appreciate the services of somebody here). The guest had almost 20 minutes conversation with me telling me that he really liked Dr. Musbahi's services and the way he was curing him that he went back home looking for the right doctor for his situation and at Hamad Medical Corporation also, but he couldn't find a professional and skilled and experienced doctor like Dr. Musbahi. The guest said that he is very happy now and the he is currently living his finest days after he got rid of his medical problem, (thanks to Dr. Musbahi as the guest said). The guest also added that the doctor not only cured him but also he liked the way the doctor was treating the guest (as one of his son's) as the guest said. At the end, the guest asked me to forward this appreciation to your respective side.
Best regards,
Ibrahim Arab
Resident Guest Administrator
Vera Shaw
P.O. Box 2804
Doha
Qatar
The Managing Director
16th November 2009
Al-Ahli Hospital
P.O. Box 6401
Doha, Qatar
REF: AAE2379
Dear Sir,
I recently had an operation (TVT) and short stay at Al-Ahli Hospital and my husband and we would both like to extend our appreciation to Dr. Musbahi, urology department, and all the staff concerned for the wonderful treatment and attention provided to me before, during and after the surgery.
Having lived in Doha since 1979, you can be sure that the standard the hospital has set will be a difficult for the competition to challenge it. It was brilliant.
It would be appreciated if you could relay our profound appreciation to all the staff concerned, from the urology reception, service staff, theatre staff and those on the ward and take note of the fact that all those with whom we have contact should be commended. Particular emphasis is afforded to Dr. Musbahi who was the leading figure, the devoted professional, about who we cannot praise enough.
Sincerely yours,
VERA S.
cc: Urology Reception